Webinar

AFP Webinar: Happy Donors - Keeping and Finding the Best Donors

Stewardship & Marketing: Donor Relations/Stewardship
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Happy donors are generous donors, but what makes donors happy? Donor relations guru Wayne Olson shows you how to find new donors and tap into the things that make them happy to get bigger and better donations.

Participants will:

  • Learn how to look at donor relations from the customer service lens
  • How to discover what makes donors happy
  • How to shepherd the best experience for donors


Wayne Olson HeadshotPresenter: Wayne Olson is a trainer, author and speaker. His books include The Disney Difference. Wayne has worked with many organizations to improve their donor and customer relations with excitement, humor and energy.

 

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Purchase

AFP provides professional development for you, the fundraising and nonprofit professional. We know your schedule is tight and so we’re offering online courses that can be taken from the comfort of your own home at your own pace. 

Please note for webinars:

  • Individual member price: $79 per session.
  • individual non-member price: $99 per session.
  • Chapters pay $149 for a single webinar for group viewing at one location.
  • Non-member groups pay $179 for a single webinar for group viewing at one location.
  • Bundles of 10 webinars or all 26 webinars are available at discounted rates (bundle-26 includes live webinar and download at no extra cost).

For more information click here: https://www.pathlms.com/afp/product_bundles

Non-member groups please contact us for rates for all 26 webinars: proadv@afpglobal.org or (703) 519-8494.

For technical support, please contact Blue Sky eLearn at (888) 705-6002 or support@blueskyelearn.com 8:00am – 8:00pm Eastern Time.

CFRE Focus Areas

Current and Prospective Donor Research
Securing the Gift
Relationship Building
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