The Art of Conversation and Relationship Building

In this micro-learning video, Sarah K. Nathan, Ph.D., Jeri Pat Gabbert, CFRE, and Genevieve Shaker, Ph.D. share research behind effective communication and empathetic listening. They discuss the tools and templates they will provide attendees at their AFP ICON session, The Art of Conversation and Relationship Building, taking place in San Diego, April 26-28. 

Looking for more tips on engaging and connecting meaningfully with donors? Check out the rest of the The Power of Storytelling and Communication in Fundraising ICON Insights Series for more micro-learning videos on similar topics.

• Put Them in the Story: Immersive Donor Experiences that Stick
• The Smarter Ask: How to Use Branded Campaigns to Increase Fundraising Success
• Reframing Overhead: New Donor Research Driving a National Campaign to Transform Fundraising Narratives